About Us

 

Customer Service
from UK Vending

So what is so special about UK Vending?  Apart from....
  • Our Friendly & Professional Service
  • Our Delivery Service
  • You speak to a real person within 3 rings - always
  • We don't use call-centres
  • Our impressive attention to detail
  • Nearly 40 years in business
  • Maintenance & Servicing
  • Customer Service
  • Corporate Responsibility


UK Vending is now a Mars Drinks Platinum Distributor
We at UK Vending Limited have invested significantly in our new office and distribution warehouse carefully sited for ease of distribution next to the M2 motor way and with magnificent views of the Medway Valley. The landmark 'White Vending Cup' inbuilt into the construction is actually a Showroom/office and is the largest vending cup in Britain! It could easily hold One million cups and regularly attracts sightseeing visitors. We say to them: "If you think this is unusual just wait until you sample our truly remarkable customer service!" !

UK Vending Ltd is now the leading vending company in the UK. Our fleet of vans cross Britain weekly - delivering to places as diverse at the Orkneys and the Scilly Isles - and all points in between.

We are able to deliver, install and service all the equipment we show on our web site - visit us at www.ukvending.co.uk.
After a meander through our fascinating website, just make a simple call to our friendly Customer Care Advisers on 0845 3309696 and let our team help you through the simplest enquiry/ordering process yet devised. We promise that you will enjoy easy hassle free installation and after sales service unmatched by any other vending company.

UK Vending Ltd is still a family owned business providing professional and personal vending service. Established since 1969, we have thousands of customers, nationwide, and are proud to be the leading distributor nationally for brand name products. Pride and family commitment is what keeps us so successful.

Drinks Delivery Service
Our Customer Liaison staff provide a regular unpressured telephone service to update your future and current requirements - thus ensuring you never run out of vital ingredients or products. Deliveries are made weekly. Urgent deliveries are despatched with overnight carriers

Technical Maintenance

UK Vending Service Controllers will ensure our fully qualified technicians will respond within 6 working hours from your reported call. Most calls received are attended to the same day.

Distributors for Four Square division  of Mars with their range of NEW KLIX In-cup drink vendor and FLAVIA systems. Polyvend distributors for their range of snack, can and food vendors.

What our customers say...
Helios Investments in New Bond Street said
'How wonderful and professional our engineer was that did the site survey. They weren’t sure of his name, but if you know who he was can you pass on their thanks and appreciation.'

'Hi Paul
Further to our telephone conversation, I am now e-mailing to let you know how pleased I was with the service I received this morning. Pat and Ken were quick and efficient and extremely helpful. The fitted the machine quickly and smoothly and Pat explained how the machine worked and operated clearly and effectively. Pat and Ken were both cheerful and helpful and assisted me in putting the boxes of spare cups away after which was a great help.   You have also been very helpful, answering my questions quickly and sorting out the lease and delivery of the Klix machine quickly.

Many thanks for your prompt attention and I look forward to dealing with you again in the future.

Regards Christine Blomfield Branch Administrator
Trade Depot, Basingstoke

'The Service has always been of a high Standard' - Swale Borough Council

'I am very impressed that your service engineer called to service our machine every 12 weeks without any prompt from me!'
Chris Baker of Inland Revenue Canterbury

'Service is always prompt. All contacts in the company are always very polite & helpful!'
Michelle Jenning of BDO Stoy Hatward

'It is refreshing to deal with a company & its staff who are not afraid to help Thanks!'
Sero Canterbury

'It is a pleasure dealing with you!'
Tim Stenning - Reliance Mutual Insurance

'Dear Paul, Hayley & the rest of the UK Vending team. This is to say Thank You for your input on the Winter Fine Art & Antiques Fair in Olympia in November. From all corners, there were comments on the smooth running of the fair, which would not have been possible without the Watercoolers for the visitors & exhibitors. I look forward to working with you in 2007.
Kind regards Kathy Ingram - Clarion Events Ltd.